My Moldtelecom

MyMoldtelecom is a mobile application designed to facilitate the management of various Moldtelecom services from your smartphone or tablet. This app allows users to keep track of their services efficiently and is available for the Android platform. Users can download MyMoldtelecom to access a range of features tailored to both mobile and fixed telephony, as well as internet and digital television services.

The MyMoldtelecom app requires users to create a separate account for each service they wish to manage. For mobile and fixed telephony services, registration can be completed using either a phone number or account number. In contrast, for internet and IPTV services, users need to provide their contract number. It is essential to associate each account with an existing email address to ensure efficient communication and management.

One prominent functionality of the app is the ability to monitor account balances and usage details. For mobile and fixed telephony, users can check their account balance, available minutes, and internet traffic. Additionally, the app provides insights into the rate plan currently in use, allowing users to understand their service better. Users can also track their current and monthly expenses, which aids in budgeting and financial planning.

Another significant feature of MyMoldtelecom is the ability to download detailed information regarding call history and invoices. This includes the latest invoice, enabling users to stay informed about their billing status. The app also allows the activation of options and additional services, which enhances the user experience and provides more customization in service usage. Managing roaming, MTalk, and Multiscreen Go services is straightforward within the app, which ensures that users can stay connected while traveling or using multiple devices.

For internet and digital TV services, MyMoldtelecom offers users the ability to check their account balance and service status. Users can review subscription information, including the number of available TV channels, which helps in making informed decisions about service upgrades or changes. The app also supports the activation of additional options and themed packages, allowing users to tailor their viewing experience according to their preferences.

The Multiscreen service management is another aspect of the app, enabling users to enjoy their favorite content across multiple devices seamlessly. Users can navigate through a list of IPTV channels, enhancing their entertainment options. This feature is particularly beneficial for families or individuals who prefer diverse viewing content.

Security is a priority for MyMoldtelecom, as the app provides options for authorization using a PIN or fingerprint. This ensures secure access to personal information and account management. Users can also top up their accounts using a bank card directly through the app, simplifying the payment process. The ability to pay another Moldtelecom account is also included, providing flexibility for users managing multiple accounts.

The app maintains a history of last payments and monthly expenses, which can assist users in tracking their spending habits over time. Additionally, users can opt to receive invoices via email, further streamlining the billing process. The option to download the last invoice and detailed information from it is particularly useful for users who want to keep thorough records of their transactions.

Communication with Moldtelecom is made easier through the app's email box for messages, allowing users to stay updated with the latest information and announcements from the company. The app also includes a feature to locate the closest Moldtelecom store, assisting users in finding support or purchasing additional services in person.

MyMoldtelecom is available in three languages—Romanian, Russian, and English—making it accessible to a broader audience. This multilingual support ensures that users can navigate the app and utilize its features comfortably, regardless of their preferred language.

For users who have suggestions or feedback regarding the app, MyMoldtelecom provides an email address for communication. This shows the company's commitment to improving user experience and addressing any concerns that may arise.

Incorporating all these functionalities, MyMoldtelecom stands out as a comprehensive solution for managing Moldtelecom services effectively. Users can easily monitor their accounts, manage their subscriptions, and stay informed about their usage, all from the convenience of their mobile devices. The app is a vital tool for anyone looking to enhance their experience with Moldtelecom services, ensuring that users have control and access to their telecommunications needs.

For more information or to provide feedback, users can send their suggestions to my@moldtelecom.md.